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We restrict access to nonpublic personal information about you to those employees who need to know such information to provide services to you.
We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.
We offer a secure server and a password-protected environment.
Personal information is protected by Secure Socket Layer (SSL) encryption.
SSL encodes and decodes the transmission of your personal information to prevent the interception by another party.
This transmission can be done on our Web site at 128-bit encryption.
By viewing the URL/address/location line of your browser, you can determine if you are in a secure mode by looking for https://.
The "s" in https://, signifies a secure transmission with an additional encryption/authentication layer.
In contrast http:// would represent a non-secure transmission.
Recently there has been rapid growth in email-related information security challenges such as "phishing" or "spoofing" schemes.
These fraudulent techniques attempt to fool you into giving up your personal data by impersonating legitimate communications from financial service providers.
We are working with other financial institutions and technology leaders to prevent these security challenges from impacting our clients.
Visit www.sonicwall.com to test your skills and help identify phishing scams from legitimate e-mails.
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We use automated transactional monitoring tools to detect suspicious account activity.
When these sophisticated systems flag a questionable transaction we contact the client to be sure the transaction is legitimate and that it will be processed safely and rapidly.
This combination of automated and manual transaction monitoring further strengthens the security we provide for your financial and personal information.
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In addition to the measures our employees take to protect your confidential information, we also offers information to our customers on what they can do to protect themselves.
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- Keep your computer and browser software current with security updates
- Install and update anti-virus and anti-spyware software and use personal firewalls to protect your computer
- Be alert to the threats posed by malicious software (also known as malware), this form of software is designed specifically to damage or disrupt a system, or to secretly record information such as keystrokes. Malware types include key logging tools, trojan horses, hijacking programs, and dialer programs that may reside on your personal computer. While these threats constantly evolve, you can help protect your personal information and computer by using a personal firewall, maintaining up-to-date anti-spyware and anti-virus programs, and by immediately reporting any suspicious activity involving your personal information
- Do not enable any application features that would automatically log you in to your Bonds.com account or pre-fill the Login ID or Password fields
- Change your password periodically and avoid using passwords for Bonds.com that you commonly use for other purposes
- For more information on how to protect your personal computer, including links to vendors providing anti-virus and anti-spyware software, please visit the Federal Trade Commission's computer security site at www.onguardonline.gov
- Microsoft Corporation provides additional information specific to the Windows operating system at www.microsoft.com/security
- Users of Apple computers can find security information at www.apple.com/support/security
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- Your username and password are for your use only. Do not share them with anyone
- Check to make sure you are interacting with a secure Website
- Always log off after accessing your Bonds.com account. This prevents someone else from accessing your account if you leave your computer unattended while the session has not yet "timed out," or automatically shut down
- Be careful about using third-party computers or computers that you are not familiar with, such as those in Internet cafés
- When using a wireless hotspot, if you are unsure of its security, don't use it for conducting confidential business; and disable the wireless ad hoc mode (this will allow only wireless networks that you created to use your wireless software)
- If you do use a third-party computer, be particularly careful to ensure you have fully logged out. Bonds.com's systems are set to prevent browsers from saving account information in a computer's Internet cache, but as an extra precaution you may want to clear the cache of any public computer on which you have accessed your Bonds.com accounts. Please check the browser's help section to learn how to manually clear its Internet cache
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- Ask companies and government agencies you do business with if you can create an alternate customer identifier. Bonds.com customers use a Customer ID instead of a Social Security number when accessing their account information
- Promptly read any account or credit card statements or correspondence when they arrive. Make sure there are no changes or transactions you did not initiate. If a bill arrives unusually late or not all, call the company
- Recognize identity theft warning signs such as: seeing unauthorized charges or withdrawals, receiving credit cards for which you did not apply, notices for changes you did not initiate, denial of credit for no apparent reason, and calls or letters about items or services you did not buy
- Take action immediately if you suspect identity theft by: reviewing your credit reports, place a fraud alert on your accounts, close any accounts opened or used fraudulently, file a report with the police, file a complaint with the Federal Trade Commission, and contact Bonds.com to secure your account
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- Do not provide personal or financial information in response to an email request or by clicking on a link, unless you are able to verify the authenticity of the site to which you are taken through the SSL padlock or other means
- Do not enter personal information into a form within an email message or a pop-up
- Note that Bonds.com will never ask you to provide personal financial information in an email
- Do not open an email from a sender that you do not recognize. Be particularly cautious of any attachments to emails from unrecognized sources or even if they look like they are from a friend (unless you are expecting them and know what they contain)
- Immediately report any unusual activity regarding your Bonds.com accounts to our representatives by calling our sales team or via our Contact Bonds.com, Inc. page, with the subject: Customer Security
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Effective 11/01/2007
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